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Storm & Hail DamageStorm and hail damage, documented clearly
After hail or high wind, we inspect your roof, siding, gutters and windows, document what we find with photos, and help you understand the insurance claim process. Coverage decisions are always your insurer's.
How the process works
Every claim is different, and your policy controls what's covered. Here's how we typically work alongside a homeowner:
- Inspection. We look at the roof, flashing, vents, gutters, siding and window wraps for impact marks, creasing and missing material.
- Documentation. You get photos and written notes of what we saw, including areas with no damage.
- Your decision to file. If there's damage worth a claim, you contact your insurance company and open the claim. If it's minor, we'll say so.
- Adjuster visit. If you'd like, we can be on site when the adjuster inspects so our findings and theirs are discussed in the same place.
- Scope review. When the insurer issues its estimate, we review it with you and point out anything we believe was missed so you can raise it with them.
- Repair or replacement. Once you approve the work, we schedule it and keep you updated through completion.
What storm damage looks like
Hail damage on asphalt shingles often shows up as dark spots where granules were knocked off, sometimes with a soft bruise underneath. Wind damage is usually creased or missing tabs, often on the windward slopes or ridges.
Damage isn't always visible from the ground. Soft metals like vents, gutters and downspouts are good clues: dents there tell you hail was large enough to look closer at the shingles.
Siding and window trim take hits too. We check siding, gutters and window wraps as part of the same visit.
Storm damage questions
Will insurance pay for my new roof?
That's your insurance company's decision under your policy. We document the damage and explain what we found, but we can't promise any coverage outcome.
How soon after a storm should I get an inspection?
Sooner is better, because small openings can let water in and many policies have time limits for reporting damage. Check your policy or ask your agent for the deadline that applies to you.
Do I have to use the contractor my insurer suggests?
In general you can choose your own licensed contractor. Confirm the details of your policy with your insurer.
What if the adjuster misses something?
We'll show you where our findings differ from the estimate, with photos, so you can ask your insurer to take another look.
Had hail or high wind recently?
Get a documented inspection before deciding whether to file.